Customer Reviews

This was one of my best experience with a car dealer here in SW Florida.

There is no better salesman them Elmer Johnson! I’ve purchased many vehicles from him and he always makes sure I get the vehicle and options I want!! Of your in the market for a vehicle make sure to ask for Elmer! He will not disappoint you with his professional service!

Devon was an amazing sales guy !! Highly recommend, honest guy , not trying to just sell you anything on the lot. Will work hard for you to get what you want.

On time, did exactly what they said they were going to do, polite and professional. Can’t ask anymore than that.

Last oil change and tire rotation went smoothly. Not a big fan of having to book an appointment for the quick lane, however, they made it worth my effort. I was in and out within an hour.

We appreciate your service, but next time my wife would rather bring the truck in herself and get taken care of quicker. Regards, RO Laster

Victor Balseca was extremely knowledgeable and dedicated to getting me into the right vehicle at the right price

I recently just got a 2023 Ford F150 and this was my first purchase of a vehicle under my own name. The sales team was super helpful and more than willing to take the time to guide me through all the steps necessary. I would like to personally recommend Devon, especially if you are someone getting a vehicle for the first time independently. Devon is someone who will always greet you with a warm smile and treat you as a guest at his own home. He was more than willing to take the time and guide me through the financing terms and explain to me what I could do to get the best value while also maintaining a strong credit. With his patience and warm hospitality I would highly recommend to anyone to see Devon.

They sold the car out from underneath me while I was waiting on the bank approval but Cedric redeemed himself with a sweet better car

Can’t say enough good things about Jarret Ford of Charlotte County. Their service department is amazing and a big shout to salesman Jay Wurlitzer who we have used in the process of buying our vehicles and referred family and friends as well. Great place all around. So glad to have them near us. Mary D.

Barry was great! Quick and easy service, very friendly guy!

I went in with my Kelley Blue Book cash offer and they came back with an amount $1300 less than what the offer was, but I thought it was fair so I accepted the offer, now I do have a small loan on the vehicle (less than $9,000), which Kiersten told me would be no problem and she proceeded to call and get the exact payoff and address. Then the lady I am guessing from finance came in and told me that she could not write me a check until the loan company posted the payment and released the title, which could take 8-10 WEEKS and I was like, absolutely not, I have never heard of such a thing!! They will have my car sold within a week so whatever, I said I would take my business someplace else, which is exactly what I did, I drove right down the street to Gene Gorman Motors and they not only gave me FULL Kelly Blue Book Value, but they told me that it only takes 6-10 days for the title to clear and get your money, not 8-10 WEEKS!! Kiersten was my salseperson and she was ok and I thought she went with the finance lady to try to help me but when I was leaving she was actually out with another customer, that is really BAD customer service. I then got a text from Kiersten the next day asking me if I was able to sell my car and I told her not only did I sell it for total KBB Value I don't have to wait to get my money and guess what....silence! I will never go back there for anything ever again, they are rude and not professional at all.

Everyone was very helpful wenever you have a problem not like Sarasota ford

Jarrett Ford you always take such good care of me and my truck! Thanks AGAIN for your help!

Barry was great to work with. Amazing experience!

your servce was excellent ( they jump started my car & replaced my battery at a prorated cost ) i was thinking that they would replace the battery at no cost because it was still under three year warranty. it's better than most places.( i bought 2 cars from you ( 2003 t- bird & 2005 500 sel ) that i'm still driving at 84 years of age. thank you very much !! bruce c. colson

Tech located my corroded wiring harness and made repair. Thank you

We bought a used truck and it had it's issues but overall it was a good experience with the staff