# Frequently Asked Questions

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<div class="cms-fullwidth"><section itemscope itemtype="https://schema.org/FAQPage"><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">What new Ford models does Jarrett‑Gordon Ford sell?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">We carry popular Ford models like the F‑150, Super Duty, Ranger, Bronco, Explorer, Escape, Expedition, Mustang, and more. If it's from the Ford lineup, we have it!</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">Do you sell used vehicles?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">We offer a wide selection of pre‑owned vehicles across many makes and models. Our used inventory includes everything from budget‑friendly cars to low‑mileage, late‑model trucks and SUVs, many of which are Ford Certified Pre‑Owned.</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">What are Ford Certified Pre‑Owned vehicles?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">Ford Certified Pre‑Owned <a href="/certified" title="Ford Certified Pre‑Owned vehicles">CPO vehicles</a> must pass a 172‑point inspection and include a CARFAX Vehicle History Report, a 12‑month/12,000‑mile Comprehensive Limited Warranty, and a 7‑year/100,000‑mile Powertrain Limited Warranty. You also get 24‑hour roadside assistance for extra peace of mind.</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">Do you service only Ford vehicles?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">While we specialize in Ford, our certified technicians are trained to service all makes and models. From oil changes to engine diagnostics, we’re equipped to handle whatever your vehicle needs.</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">Do you offer collision repair services?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">Jarrett‑Gordon Ford has a full‑service body shop and <a href="https://www.carwise.com/auto-body-shops/jarrett-gordon-ford-lincoln-winter-haven-fl-33881/473416" title="collision repair center">collision repair center</a>. Our team works with all major insurance providers and uses factory‑approved methods to get your vehicle back to pre‑accident condition.</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">What kinds of regular maintenance do you provide?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">Our service department handles all standard maintenance, including oil changes, tire rotations, brake service, battery checks, filter replacements, and multi‑point inspections. We use genuine Ford parts and offer service specials to help keep your vehicle running smoothly.</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">How do I order parts?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">You can order parts directly through our Parts Department by filling out a request on our <a href="/service/parts" title="Parts page">Parts page</a>, or you can call us, and we’ll help you find exactly what you need.</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">Where is your service department located?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">Our service department is located at the Jarrett‑Gordon Ford dealership in Winter Haven, FL.</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">How do I schedule service?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">It’s easy to schedule your next appointment online at our <a href="/content/schedule-service" title="Schedule Service page">Schedule Service page</a>. Just tell us what your vehicle needs and choose a time that works best for you.</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">Do you offer mobile service?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">Yes! If you can’t make it in, we’ll come to your home or workplace to handle basic maintenance like oil changes and tire service. You can request <a href="/mobile-service-appointment" title="mobile service appointment">mobile service when scheduling online</a>.</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">Does Jarrett‑Gordon Ford perform regular maintenance on vehicles?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">Our team performs all factory‑recommended and routine maintenance to keep your vehicle in top shape. Whether it’s time for a tune‑up, brake check, or just an oil change, we’ve got you covered.</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">Does Jarrett‑Gordon Ford warranty its vehicles?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">All new Ford vehicles come with a manufacturer’s warranty, and our Certified Pre‑Owned inventory includes Ford‑backed limited warranties.</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">Are your technicians factory‑trained?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">Our service technicians are Ford factory‑certified, meaning they’ve been trained by Ford to service your vehicle using the latest diagnostic tools and equipment.</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">What sets <a href="/content/dealership-info" title="dealership info">Jarrett-Gordon Ford</a> apart from other dealerships?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">We’ve served Winter Haven and the surrounding communities for years with a strong focus on honesty, transparency, and customer care. As part of Jarrett Automotive Group, we offer a big selection and small‑town service.</p></div></div><div class="faq" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"><h2 class="h4" itemprop="name">How can I leave a review?</h2><div class="answer" itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text">You can read or leave a review right on our <a href="/customer-reviews" title="Customer Reviews page">Customer Reviews page</a>. Whether you visited us for a new vehicle, service, or parts, we want to hear about your experience and use your feedback to keep improving.</p></div></div></section></div>
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