Customer Reviews

We love Jarrett Ford and won’t go anywhere else. They are very honest and upfront with you in the service department.

The service technician who came to me, Josh, was great. He was efficient, seemed knowledgeable and was very nice.

Great costumer service, and great people in general. I'll be doing my services for now on with them! And possibly buying my next truck

Communication needs to improve. After the truck was there for 6 hours (oil change and tire rotation), I had to contact them for an update.

I had high hopes for the new location and would have loved to make a deal but lack of communication has halted everything. I was there recently to look at a 2026 Ford Maverick. I did my research and knew more about the car than the sales person did typically a red flag. I do the test drive love the truck and said let's talk numbers. They had me a sheet says this is the best deal no back and forth bam this is it. I understand this is a tactic as this isnt my first rodeo. They want the highest margin and I want the lowest price. I decided the deal at the time wasnt right for me. Usually you will get a email phone call text something that say hey sorry we couldn't make a deal or a counter offer etc. I received nothing. I even texted them through the website no response after texting the sales agent directly and not getting a response from him either. This isnt the first one star review and im sure it wont be the last based on my experience. Wish it could have been better. Keep my experience in mind when shopping for a Ford of any kind.

Dan was very helpful and knowledgeable.

Everything was smooth

Friendly, efficient, and fast service

Great job very professional

Five stars great service and thank you again

They got me in on time and out in an hour.

Having the mobile service van come out and perform an oil change and tire balancing my vehicle was a great time saver. The service technician was professional and knowledgeable. I would highly recommend this service that Jarrett Ford of Dade City offers.

Very nice employees, very helpful with all my questions, and was able to fit my schedule, which is always a plus, very professional!!

I had high hopes for the new location and would have loved to make a deal but lack of communication has halted everything. I was there recently to look at a 2026 Ford Maverick. I did my research and knew more about the car than the sales person did typically a red flag. I do the test drive love the truck and said let's talk numbers. They had me a sheet says this is the best deal no back and forth bam this is it. I understand this is a tactic as this isnt my first rodeo. They want the highest margin and I want the lowest price. I decided the deal at the time wasnt right for me. Usually you will get a email phone call text something that say hey sorry we couldn't make a deal or a counter offer etc. I received nothing. I even texted them through the website no response after texting the sales agent directly and not getting a response from him either. This isnt the first one star review and im sure it wont be the last based on my experience. Wish it could have been better. Keep my experience in mind when shopping for a Ford of any kind.

Bud was very helpful. He had a lot of good information about the vehicle I chose.

I love the ability to have my car picked up and returned after the service is done.

Bought a new truck, excellent customer service. We are repeat costumes! Ask for George!!!

Really good customer service is hard to find these days, but not at Jarrett Ford Dade City when Lexie is my service advisor and Carrie is my valet driver, as they were today. It truly was a delightful experience to have my 2023 Ford Explorer serviced at Jarrett Ford today — kind of like going back to the olden days when good customer service was a regular thing :-)