Customer Reviews

I had a really great experience at this dealership. Victor and Lemetrius made everything super easy. They were both friendly and took the time to explain everything without making me feel rushed. They also made sure all the details were handled smoothly. You can tell they actually care about helping people, not just selling a car. They helped me find exactly what I was looking for and made the whole process feel relaxed and straightforward. I’d definitely recommend Jarrett Gordon Ford of Winter Haven!

A heartfelt thank you to Mary Albert for assisting me with the purchase of my beautiful 2023 Kia Sorento. Your professionalism, patience, and dedication made the entire process smooth and enjoyable. I truly appreciate your help and am excited to enjoy my new vehicle. Thank you again for providing such excellent service!

Exceptional service! If you are looking for honest, professional and caring people - this is the place to go! I am so glad that I found Jarrett Gordon Ford Lincoln. Shout out to Otis, Victor and Joseph. I appreciate all that you did with my new car purchase! Smoothest transaction I’ve ever had. Excellent team, I highly recommend!

Great location. The staff is friendly and knowledgeable.

The mobile service allows me to not miss work time. The service man was on time and very professional. He explained everything that was to be done. Great service!

Very nice people entered all our questions and helped us purchase a new car

I recently purchased a vehicle and traded in my car here, and I want to specifically commend my salesperson, Mary. She was absolutely fantastic, welcoming, and the best part of my experience. Because of her dedication, I chose to stick with this dealership after two previous unsuccessful visits where we were ignored for 15-20 minutes upon walking in.Unfortunately, the rest of my experience was highly disappointing. The financing department was unhelpful on multiple occasions and did not seem to support Mary in finalizing the sale. Furthermore, upon taking delivery of the vehicle, I discovered it was not detailed, there were three cracks in the windshield, and the trunk had active water leaks. Given that this was our third attempt at doing business here, I expected the team to go above and beyond, but the overall lack of attention to detail was incredibly frustrating.

Just purchased a 2025 Ford Lightning Flash. Probably the most painless vehicle purchase I've had in 60 years of buying cars and trucks. Vehicle price was excellent, and trade value was as fair as it gets. We were in and out in about 2 hours.

Had my car serviced at Jarrett Gordon Ford in Winter Haven and my service was great.

Great experience buying our Bronco. Kindell was the best and made the process simple and easy.

The complete experience was exactly how I wanted. 👍

Kindell and Jeff were awesome to work with. They both made my car buying experience a breeze. I am loving my new Ford Bronco.

I had a great experience working with Manuel while purchasing my Mustang. He was very helpful, patient, and made sure I understood everything about the car. He took the time to walk me through all the features and made the whole process smooth and stress-free. Really appreciate his support. I would definitely recommend him to others. Thanks Manuel😊

I purchased a bronco sport for my 20 year-old and Natalie worked so hard to set up the FORD pass and make sure she was comfortable! Of all the places we visited my daughter liked this dealership the most. Mike was very flexible and Natalie was awesome.

Kindell was amazing! She made the process to buy two cars extremely easy! We appreciate everything you did for us!

Fast and professional service department.

I can only say that I was extremely pleased with all the personal, efficiency,professionalism and care . it was a very genuine experience and I absolutely will recommend Jarred Firs to any person I know is searching for a good dealership.

Mary is the greatest sale rep there is she makes you feel like family The whole place is friendly made me lease a car as quickly and affordable as possible for me I highly recommend going to Jarrett Ford