Customer Reviews

The Jarrett Scott Ford in Plant City team is one of the best I've had the pleasure of working with. The Internet Sales Team was very efficient, pleasant and fast. Mike the finance manager was excellent and not pushy. Overall great experience, will buy again from them and recommend all my friends to them.

Always quality service, friendly and knowledgeable service advisors. Prices are competitive

I went to this Ford to buy my vehicle, and Logan went above and beyond with the whole process, quick and easy!

Robert and the service crew are always polite, caring, and knowledgeable.

Mike Sessa was very helpful and truthful in his handling of our purchase, everything was very clear and concise. The financing was also pretty clear and went quickly. We were in and out in a relatively short time. Would recommend Mike and Jarret-Scott Ford to anyone.

Just like any other.

Salesman was very good up front and felt like a fair deal was established by both parties. After sale was complete, called salesman on 3 separate occasions to obtain additional details about vehicle and all 3 times salesman was not very engaged and did not seem interested is speaking. Said he would get back to me with information I requested and have heard nothing back to date. Salesman was younger so I would be inclined to visit dealership again but will certainly be asking for someone with a bit more experience in dealing with customers if I decide to do any future business here.

La experiencia fue muy buena son un equipo atento, te escuchan y valoran tus necesidades buscan la mejor solución

Bought a used truck from them. Of course with the truck being used it is expected to have some scratched and dings which i was completely ok with. I end up buying the truck and they do one last detail before sending me off with it. About a week and a half later I wash the car(myself at home). As I’m doing so a million more scratch appear as well as a bluish purple color coming off with them, almost as if they used some sort of paint to help make it seem like there were a lot less scratches than there rlly were. I’m very disappointed with the dishonesty shown from this dealership.

Jarrett Scott Ford is the best Ford dealership around. When I was looking for a new car I went to another dealer in the area and was basically told this is what we have. We decided to drive to Plant City and was connected with the best sales team that helped me find EXACTLY what I was looking for. They even brought it up from a sister dealership. The great service didn’t end once the sale closed, it continued with a great service department. The service team is great to work with, has great communication, and ever has a shuttle and car pick up service for convenient appointments. I highly recommend Jarrett Scott and will be back to buy all my cars here!

I drove over 1,000 miles for the HONESTY, PROFESSIONALISM, and NO GIMMICKS!!!!! I’ve owned a lot of cars….done a lot of deals in dealerships and normally the back and forth can get exhausting. Jarret Scott is second to none! We applied online for financing, approved quickly, came in to test drive car, signed papers and drive home! I have never been so impressed with a dealer. I assumed they would pressure me or jack the numbers up but nope! They are the real deal!!!!!! Next time I need a car I’m coming back(1000 miles!) to Jarret Scott!

Hands down the most honest and reliable Ford dealership in the world. This was my 7th purchase with them and definitely not the last. Thanks to all for making this another smooth transaction.

I'm actually disappointed to leave this unfavorable review. I purchased my Hybrid Maverick Truck in February. There were some issues that followed, which were taken care of by the dealership post purchase, so I did not post an unfavorable review, at that time. I recently found out that one of the key fobs they gave me was to another vehicle, not mine. I contacted the salesman Matthew and his only option was for me to return to the dealership with both key fobs and my truck, so that the key fob could be reprogrammed. I explained I live no where near this dealership and would be a 3 hour trip for me. I asked for the repair to be completed at a dealership near me and the answer is negative. I've contacted the service department via the website as well and no response. I was in sales for many years before I retired, and at my own expense did all I could to make my clients happy when "I" made a mistake. I've also recently discovered that the AM/FM antenna is missing. You think I should ask about that too? Caveat emptor! (Buyer beware)

Nice trucks

My experience was not good because there was something I specifically asked for which was the combination lock keypad to be connected to my truck and I was promised and confirmed that that had been done and everything was done, but when the truck was delivered to me it was not done and they explained that they would come back and connect it and then they didn’t come back and then they said they couldn’t come back after promising me they would come back, and then they said I had to do it myself. What? After having them already confirmed that it was connected and after having spent all that money, and having paid in cash for the truck and they didn’t even connect the wireless keypad door lock, now I have a date at my local Ford dealer not from Jarrett Ford where I bought the truck a month out to get that combination code keypad connected to the truck, as a businessman I know to double check and triple check to make sure are done before I sign away on anything but since the truck was delivered to me and in front of my driveway I wasn’t going to make them drive all the way back I’m just too nice a guy I guess that’s why you can take advantage of me sometimes and I guess that’s what happened anyway thank you guys for telling me you did something that you didn’t do I guess if you were just honest with me and said you didn’t do it then I could’ve said maybe wait or I could’ve come there I don’t know but I knew it was going to be like this and that’s why I asked many times if you had everything done especially with the combination keypad.

I recently bought a second hand car from them, and I am very satisfied with the car and the attention I received from Dylan and Michael. They were very helpful and made every step easy.

I bought a brand new 2020 Ford edge. I took the extended warranty. Now three and a half years later I'm having fuse problems. This is the second time in less than six months the vehicle is back at Jarrett Scott. They give me the run a around it's been there since Wednesday and they haven't even looked at it. It's one of those new style engines with echo boost. That's the engine Ford is having trouble with. Don't do business with Jarrett Scott they are not honorable people. They are trying to get out of their responsibility. I'm sure they will not answer this posting. Once again don't do business with them.

Had an appointment. He was ready to go when I got there. Looked at many online, purchased at facility. Did not feel pressured to buy. Everyone we came in contact with was friendly and helpful. Establishment is clean and well maintained.