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Dealership Reviews
for Jarrett-Gordon Winter Haven in Winter Haven, FL

How Are We Doing?

You can always expect world-class service and selection at Jarrett-Gordon Winter Haven. In fact, it’s our personal approach that continues to bring our customers back time and time again. But just what is it about Jarrett-Gordon Winter Haven that sets it apart from the competition? There is no one more qualified to answer that question than our customers! Here you will find reviews from Jarrett-Gordon Winter Haven customers, many of whom have been shopping with us for years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.

  • Gordon Spreutels
    Google
  • Jim Fogal
    Google
  • Kaitlyn Austin
    Google
  • Betty Smith
    Buying a car has not always been the most delightful experience for me. However, I could not have had a better car-buying experience than that of dealing with Mike Kresmery. I found him to be helpful, courteous and professional. He's awesome. Thanks Mike!
    Google
  • Adam Weaver
    Buying a new vehicle can be stressful, intimidating or honestly just confusing at times but thankfully none of that was the case for us with our experience at Jarret-Gordon Ford. The entire staff and team knowledgeable, honesty and straightforward with everything. Victoria Wills was our sales person for the 3 trucks we got for our business and she was incredible through the entire process! As was Joe over in finance when it came time to sign all the paperwork. The entire team was amazing. If you’re in the market for a personal vehicle or a fleet I highly recommend you stop by and let help you!
    Google
  • Amy Kelley
    Dennis was incredible! Top notch customer service! He found the perfect car for my partner and I. We had specifics around what we were looking for in a new car and we could not have picked a better option. We purchased a Ford Escape and love it!! We will recommend Dennis and Jarrett Ford to anyone looking for a new car! Thank you Jarrett Ford for being so amazing to not just me but also my father, Ray W!
    Google
  • Jose Guerra
    Google will not allow me to give another 5 Star review. I had to edit this one from 2022. Well on 3/5/2024, I picked up my new Ford F150 from Jarrett Ford Charlotte County. Devon Connors, by far has been the best sales experience I have had in my 30 years of being able to purchase a vehicle. No pressure, no up sales, he just listened. He told me he would get my truck and he did. No push back no hassles. He just asked me what I wanted and he delivered everything he promised. Looking forward on doing more business with this location and I would follow Devon anywhere he goes to buy my next vehicle from him. Anyone looking for a new truck, SUV, or car hit him up and let him know JG out of Cape Coral sent you. you will not regret it. The rest of the team phenomenal and better than the last time. This dealer keeps improving in Customer Service every time. Remember ASK FOR DEVON CONNORS!!!!!! 09/5/2022 I have to say by far one of the best auto buying experiences I have had in a long time. Mark our Salesperson was very knowledgeable and on point. The whole process was effective and very responsive. Thank you to the whole team at Jarrett Ford of Charlotte.
    Google
  • Cynthia Clouse
    Great buying experience! Ryan Johnston, our sales guy, was knowledgeable, patience and fun!!! The General Sales Manager, Michael D’Amelia, was fair, genuine and so nice! Tim Vogel in Finance made the money and paperwork a breeze! Definitely recommend!! (And we love our new 2024 Lincoln Corsair!)
    Google
  • Bella McCloskey
    Had an appointment. He was ready to go when I got there. Looked at many online, purchased at facility. Did not feel pressured to buy. Everyone we came in contact with was friendly and helpful. Establishment is clean and well maintained.
    Google
  • Ivan Rivero
    I recently bought a second hand car from them, and I am very satisfied with the car and the attention I received from Dylan and Michael. They were very helpful and made every step easy.
    Google
  • Hayden Kipp
    I recommend Jarrett Ford, service and selection was very good, Cory and Drew were very resourceful and cooperative through my experience.
    Google
  • Cindy Yee
    I wish there was a way that I could give your dealership 10 stars. I am a former Ford employee. I had a recall preformed on my car last year and the part failed today on my way to work, I was stuck at Wawa with my disabled car so I reached out to Ford customer service and was informed that I would need to return to the dealership who originally provided the service for my recall. I was almost 100 miles away from the dealership and I would not make it back in time before they closed for the weekend as they are not open on the weekends. I stopped by here on my way back to see if maybe I could get my car fixed as I didn’t feel comfortable knowing it could become disabled again. I was greeted by so many smiling people here after I parked my car where I knew I should not have but I was in fear that I couldn’t get my car to go into reverse again. I was greeted by Dorian in the parts department. He was able to tell me they had the part in stock and would check with the service department if it would be something that could be completed today so I would not be stranded. I was then greeted by the service manager, Kevin and Alicia my advisor. Kevin told Alicia my situation and moved mountains to help get my repair covered and I was able to travel home safe and for that, I cannot thank you enough. Your kindness is so refreshing and appreciated. This world needs more people like Dorian, Kevin and Alicia. Thank you for the amazing service experience, Jarrett Gordon Ford. You are wonderful :-)
    Google
  • Dave Sajdak
    Love my new Lincoln. Victoria Wills did a masterful job making this deal work for me. Ty
    Google
  • K D
    Manuel is the best salesman- we drove 1.5 hours to look at a car and ended up buying it- I would highly recommend purchasing from them! Will be buying from them again this summer!
    Google
  • Halie Gardner
    Matthew and Troyvan were amazing. This was our first time financing a vehicle, and we really couldn't ask for better, or more honest salesmen. Without Matthew's patience, we probably wouldn't have ended up with a car as soon as we did! Thank you!
    Google
  • Ashlee Graham
    Mickey Mullins was absolutely great through the entire process of buying our new to us F-150. We had a couple of hiccups along the way with Suncoast Credit Union closing before we were able to get approval. Mickey was very apologetic and even came in the next day on his scheduled day off to make sure the financing went through and to be there to ensure everything went smoothly when we came to sign the paperwork. He went above and beyond to make sure that my 2 kids (2 years old and 10 years old) had water and snacks while we waited for financing to get approved. I would HIGHLY recommend anyone go see Mickey to purchase their next vehicle. Thank you Jarrett Ford for such a great experience. Mickey is a gem and you are lucky to have him as an employee.
    Google
  • Tabb Lindeman
    My salesman’s Chuck was very knowledgeable and truly cared about my need throughout. He was very thorough and I enjoyed my time with him. The experience was flawed due to the lack of communication and leadership when it came to the suv I drove. Another salesman and general manager made the initial experience quite poor. Chuck was very good, deal agreed upon over the phone did not happen either, but I do not blame Chuck. He is extremely good at his job and I would purchase from him again. Tim in Finance was incredible as well. Chuck and Tim allowed me to enjoy the second part of my experience. It was very unfortunate how it began. The dealership has an absolute wonderful service department and with Chuck and Tim, I would return for another purchase.
    Google
  • Miranda Werkmeister
    One of the best dealerships I’ve ever bought a car from. This dealership is very helpful, especially George. Ask for George, and he will get you into something you love!
    Google
  • Richard Finley
    Service was great and the mechanic was great also.
    Google
  • Kevin Vasquez
    Super great experience! Their lot has so many great cars,t Again,>
    Google
  • StoneCrest Team
    The battery for our work 150 Hybrid truck was dead this morning. As this was unexpected, and we were meeting a client/patient later in the day we called their mobile service department. They send a technician within 30 minutes and within 40 minutes the new battery was installed perfectly! Fast and great service from the mobile service department, highly recommend to all Ford and Lincoln owners!
    Google
  • Anita Collins Rocksvold
    Victor was so patient and kind and he helped us find the perfect car for our needs. Would definitely go back there for our next vehicle.
    Google
  • marie illerbrun
    Was in to this dealership recently to get info on a Aviator. Even though we weren't buying g anything, Victoria Wells was amazing to deal with. As a woman I also enjoyed her responses to my questions and made me feel welcome.
    Google
  • Terry Schweitzer
    Google